Privacy Policy

Introduction

MoveWell ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Register for services
• Subscribe to newsletters
• Contact us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Postal address
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages viewed and time spent on pages
• Referring website

How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide customer service
• Process your requests for information about our services
• Send you updates and promotional materials (if you've opted in)
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

• Consent: When you provide explicit consent for specific purposes
• Legitimate Interests: To operate and improve our business
• Legal Obligation: To comply with applicable laws

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in operating our website and conducting our business
• Law enforcement or regulatory authorities when required by law

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Restrict processing of your personal data
• Object to processing of your personal data
• Data portability
• Withdraw consent at any time

To exercise these rights, please contact us using the information provided below.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. For more information about how we use cookies, please see our Cookie Policy.

Security

We implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

MoveWell
10 St Mary Street
Newport NP20 1LZ
United Kingdom
Phone: +44 1633 715 932
Email: [email protected]